What you need to know
The right information from the right sources.
The technology industry is ever-changing. Stay informed with the latest news and trends from industry and subject matter experts.
View Resources by Category
Early Childhood Management Resources
Now may be the perfect time for your state to revisit your vision and needs for an integrated early childhood data system solution. At TCC, we have nearly 20 years of experience in State early childhood data system work. We’ve taken that experience and developed early childhood data system products that can work for any state. Download this magazine to read more about what Ascend and eXpedite can do for your state. Let us know when you are ready to take your next steps.
Business Case Study - State of Indiana BCC
Prior to the implementation of TCC’s Mobile Inspection Software, eXpedite, the regulated child care inspection process was paper-based. The inspection process required the consultants to spend a good deal of their time in the office. Inspections for existing facilities were identified through a manual review process conducted by the consultant. The deployment of TCC’s Mobile Inspection Solution has enabled BCC to realize a 26% reduction in labor costs, and reduction in licensing application processing time from a 35-day average to less than 2 days.
QRIS Resource Guide
This federally funded publication provides guidance, state examples and resources for planning and implementing QRIS data collection and evaluation processes. The work TCC has done with Indiana to create and support data linkages between QRIS rating and technical assistance, licensing and subsidy is highlighted. In addition, Indiana is also highlighted for the rich set of integrated data that could be used by Purdue University to conduct the QRIS evaluation study.
Technology to Enhance Licensing Administration
This federally funded publication provides an overview of the ways states are using technology to strengthen state child care licensing programs. The article refers to TCC’s mobile inspection technology and child care licensing management systems that have been implemented in Indiana, Maryland, Oklahoma and Washington.
Data to Strengthen Technical Assistance
This federally funded publication summarizes the value of technical assistance data, explains how data from multiple systems can be linked to answer essential questions, identifies important data elements to consider, highlights promising practices and lessons learned, and provides key considerations for strengthening data practices. The article highlights key aspects of the QRIS data system that TCC developed and supports in Indiana.
Key Considerations for Data Systems that Support QRIS
This federally funded publication includes information about what the functional considerations are for a QRIS data system. The document also provides profiles of data systems used in several States, including the QRIS data system that TCC developed and supports in Indiana.
Manged IT Services Resources
Mainframe Managed Services
TCC understands that your mainframe is an important part of your overall technology infrastructure. Mainframe managed services with TCC provides a complete suite of services for your mainframe environment, allowing you to streamline your operations and reduce your costs, all while giving you the confidence that your systems continue to operate smoothly.
The National Institute of Standards and Technology (NIST) was founded in 1901 with the intent of making U.S. commerce more competitive and trustworthy. In 2002, Congress signed the Electronic Government Act into law to improve the management of government information and services. As part of that Act, the Federal Information Security Management Act (FISMA) assigns NIST with the responsibility of establishing security recommendations for all government agencies and companies that do business with the government.
Custom Software Development Resources
Custom Software Development Resources COMING SOON
Learning Technologies Resources
Jiffy Lube Success Story
Jiffy Lube provides online training for 38,000+ employees annually in its retail and franchise locations. They required engaging training for store manager trainees to allow them to practice operational decision-making and management skills through real-life critical scenarios. The business results included a 38.5% increase in average revenue per store, 448% increase in course completions, a training ROI increase of 204%, a $10,000,000 improvement in productivity, a $20,000,000 annual cost savings, and was ranked #1 by Training + Development Magazine.
How to Train an External Audience
Learning and development teams manage colossal depots of knowledge and experience within an organization. They work relentlessly creating meaningful interventions out of these tangible and tacit knowledge and experience bytes. Training interventions created and delivered to internal employees are proven to improve business performance. Highly successful organizations have realized the potential of training external audiences as a differentiator in a highly competitive landscape. In this whitepaper, we will explore disruptive ways of training an external audience.
Totara Learn is a learning management system (LMS) that allows learners to quickly and easily access all your content—videos, SCORM or AICC e-learning packages, webcasts, PDFs, question banks and more—alongside instructor-led training to deliver powerful blended learning experiences.
Performance Consulting Resources
Net Promoter Score
Business Managers and owners ask themselves a lot of questions – daily. Are we selling the right products? Do we have a strategy for the future? Do we have the right people? How are we different from the competition? Where is the market headed? All of these questions are important, but there is a more essential question that’s critical to the continued success of a business: Would my customers/clients promote me to others?
TCC Process and Value Proposition
TCC’s primary staffing goal is to fully understand our clients hiring needs to effectively provide qualified candidates that match the desired skill set, personality and company culture. We have developed an efficient recruiting engine to support internal hires and partner projects that also affords us the ability to take on additional staffing partnerships.
TCC Products Resources
TCC eXpedite Introduction (PDF)
The eXpedite solution digitizes your forms and enables your mobile field workforce to work anywhere. The goal is to decrease costs and increase productivity in the office or in the field. To ensure your success, the eXpedite solution is comprised of three integral parts: eXpedite Software, Cloud Services and Consulting Services.
Auto Library Resources
TCC Auto Library Performance Consulting Course Catalog (PDF)
The TCC Auto Library and auto-channel strategic support model provides both best-in-class automotive technology training access, and an end-to-end ASE certification solution that is designed to improve ASE recertification success rates. It is TCC’s belief that a strategic utilization of technical training is directly related to a store’s business performance and resulting customer satisfaction and positive perception.
Performance Pulse Check Resources
TCC Lunch and Learns
Want to geek out over lunch? Interested in learning something new? Come check out our speakers and come hear about something fun. Every couple of months we host a meeting about something development related, be it security, a programming language, or a UI Framework. We provide the food, you provide the seat warmer.
Visit TCC's social media pages for the latest information
TCC Success Story - Launch of GoGoMeds
TCC has partnered with Specialty Medical Drugstore to develop and create a user-friendly web application, GoGoMeds.com. This application helps users to order low cost medications online and have them delivered right to their door. GoGoMeds offers a price comparison tool, giving instant access to their price plus the three lowest prices available on the market for the medication. GoGoMeds offers almost 1,000 prescription medications, is free to use and requires no membership to gain access to the lowest possible price with fast convenient delivery.
NASPO ValuePoint Press Release
TCC shares the Press Release from NASPO ValuePoint, an organization that provides the highest standard of excellence in public cooperative contracting, announcing the first master agreement awards of the Cloud Solutions multi-state cooperative procurement. TCC is pleased to announce it was awarded a master agreement for Saas (Software as a Service); PaaS (Platform as a Service) and IaaS (Infrastructure as a Service).